Frequently Asked Questions
Both Individuals and Companies can sign up.
You must first register with Mobifin Plus by going to the Home page and clicking on Register. Fill in all the required details, upload your identification documents (for Individuals) or Company registration documents (for Companies), read the Terms and Conditions, check the box and click on the 'Submit' button. The account details will go to the admin for verification. Once verified, you become a new member and can now access the services available on Mobifin Plus.
Once you are a registered member, there are 2 ways to access Mobifin Plus. You can install our Mobile App on your Android or iOS devices and access the Platform or you can simply log on to our website and access the services there.
You can get the Mobifin Plus App from the Play Store on any Android Device or Apple Store for iPhones and iPads. For instructions on how to install the App on your Android or iOS (iPhone or iPad) Device, please Click here.
There are several services available on the Mobifin Plus platform depending on whether you have registered as an Individual or a Company. Some of the services are:
1. Real time Collection services for all individuals and Merchants.
2. Bulk payment services.
3. Real time Mobile Money deposits.
4. Real time deposits to any Bank Account.
5. Real time payments to Safaricom Pay Bill numbers.
6. Real time payments of utility bills e.g DSTV, ZUKU, KPLC etc.
1. Real time Collection services for all individuals and Merchants.
2. Bulk payment services.
3. Real time Mobile Money deposits.
4. Real time deposits to any Bank Account.
5. Real time payments to Safaricom Pay Bill numbers.
6. Real time payments of utility bills e.g DSTV, ZUKU, KPLC etc.
1. Save up to 175% on your next Mobile Money transaction or real time Bank deposit with our one flat rate charge.
2. Enjoy real time Mobile Money transactions to M-PESA or Airtel.
3. Enjoy real time funds transfer to Bank Accounts in Kenya.
4. The platform offers Collections for both individuals and companies.
5. E-mail and SMS notifications whenever you receive payments or transact on the platform enabling you to track all your transactions.
6. Fully secured platform allowing you the peace of mind while transacting.
7. Convenient access to the platform using the Mobile App available on both Android and iOS.
Mobifin Plus offers a Utility Account that is loaded by making payment to our pay bill number 920552. These funds can then be used to transact within the platform by accessing the services available.
Mobifin Utility Funds are simply funds that can be used to transact on the platform using the services available on the Mobifin Plus system.
Members are currently able to deposit to M-PESA.
Yes, we charge an all round flat rate for transacting on the Mobifin Plus account. Refer to the 'Fees' section for the charges on each service.
Yes, we charge an all round flat rate for topping up any Mobile Phone in Kenya. Refer to the 'Fees' section for the charges.
Yes, we charge an all round flat rate for topping up any Mobile Phone in Kenya. Refer to the 'Fees' section for the charges.
Mobifin Plus is accessible from wherever you are in the world that has internet connectivity.
Mobifin Plus has invested its time and money in ensuring that your transactions are secure. We have installed a 256 Bit SSL Encryption that encrypts all transactions done within the Mobifin Plus website. We also have a 'Site Lock' feature that is always scanning for viruses, malwares, trojans and any other forms of web intrusions out there.
Mobifin Plus is accessible from wherever you are in the world that has internet connectivity.
No. Mobifin Plus currently allows its members to top up to numbers registered on the Safaricom/M-PESA and AIRTEL/AIRTEL Money network in Kenya. Other networks and countries will be included in the very near future.
Mobifin Plus operates 24 hours 7 days a week 365 days a year, however our office operate Monday to Friday from 8.00 am to 5.00 pm. On Saturdays from 8.00 am to 1.00 pm.